My Packages

Included in your package:

  • The specified amount of hours per month
  • 1 x 60 min intro & setup call at the start (this does not include the virtual coffee date)
  • 1 feedback report per month, if you want reports more frequently this will come off your package hours
  • 1 x 30 min check up call per week
  • Unlimited email correspondence with your virtual assistant

Billing:

  • We bill you in full at the start of each month. If you started after the 1st, your first bill will be based on the days left in the month
  • Additional hours are billed at the hourly rate your package is made up of and is billed each Friday. To avoid disruption in work flow we don’t stop working. We will alert you 5 hours before your time is up for Professional, Executive & Diamond packages
  • If you do not wish to be billed additional hours and want to stay within your monthly package, please mention this to us at the start of your agreement

Contract & Cancellation:

  • We require a three month minimum commitment 
  • You will receive a Service Agreement, Invoice & Welcome Pack at the start of our services
  • You will be allocated a virtual assistant to support you & a team manager will oversee the communication & workflow
  • You may cancel at any time with 30 days notice based on our cancellation policy
  • We don’t issue refunds & we don’t carry over unused hours
  • We don’t stop-start services 

FAQ

How it works?

  • Choose the package that is right for you
  • Book a Virtual Coffee Date with us on the consultation page to discuss how we can help you achieve your business goals
  • If we decide to work together we will send you a service agreement and all the necessary paperwork
  • Once the formalities are handled we start communicating via email
  • You can communicate tasks to us knowing that these tasks are as  good as done
  • Clear communication is essential to make our relationship work smoothly

What if I only want 1 month of assistance?

We require a 3 month commitment because we believe that it takes time to build a relationship and momentum with a business. In order for us to deliver our best, we need to be able to apply methods and strategies that will be continued in the next few months to support your business.  

What happens after 3 months?

When we have completed our 3 month collaboration, you have the option to renew your contract for another 3 months.

Some happy Entrepreneurs

The VA Celebrity Dream Team are my heroes. I reached out to them to help boost my Social Media presence and let me tell you, they rock! They are creative and enthusiastic and deliver on time and as promised. They are professional and a pleasure to work with. I highly recommend their services to anyone who needs virtual assistance.
Sophie Kamal
Infinity Digital Marketing
From the minute we started working with Janine, we knew we’d found someone special. It’s rare to find social media experts that can quickly understand and take on board your company’s look, feel, philosophy and translate it. Janine just got it. Not only that, Janine is also highly focused and dedicated... beyond the call of duty. Smart, strategic and always looking for new angles and opportunities, Janine is truly a gem and we are grateful to have had the opportunity to work with her. She always made us feel that we were her most important client (no doubt all her clients feel the same). If you’re lucky enough to have found Janine, don’t hesitate, just work with her, you’ll be pleased you did. Thanks Janine, from the handbag hanger team.
Michelle Zillman
The Handbag Hanger
0/5 (0 Reviews)